Appointment
By contacting our medical consultants via direct phone call, WhatsApp, or through our website, you inform us about your medical condition and send us images of your medical documents and test results.
Our doctors review your medical records and provide the necessary medical consultations and examinations remotely and online, free of charge.
Then, our consultants follow up on your medical file to schedule your hospital appointment and complete the treatment process.
At this stage, our tourism specialists plan the best package tailored to your needs, and thus, your medical and leisure trip, along with your companions, begins with peace of mind and confidence.
Contact Information
Systematic Patient Management Checklist from Arrival in Iran to Returning Home:
• Pre-Arrival
Submission of medical documents (medical file, imaging results, lab tests, history of previous surgeries)
Introduction of the reception team and interpreter (a dedicated interpreter will accompany you throughout your stay in Iran)
Reservation of hospital bed
• Arrival in Mashhad
Airport reception for guests
Transfer to the hotel
Hotel accommodation
• Initial Patient Assessment (Triage)
Creation of an electronic medical file
Specialist consultation within the first 24 hours
Necessary medical tests
• Treatment Phase
Hospital/clinic admission
Surgery scheduling
Obtaining informed consent from the patient for surgery
Postoperative care
Prescription of necessary medications
Issuance of medical certificate for international insurance
Final billing and issuance of official invoice
Delivery of medical records, test results, and radiology images to the patient
Hospital discharge
• Follow-Up Visit Planning:
Week 1: Evaluation of surgery and wound condition
Month 1: Online consultation with Iranian surgeon
Month 3: Online consultation with Iranian surgeon
Service satisfaction survey (written questionnaire)
• Sightseeing and Tourism
Planning visits to recreational centers, historical sites, museums, and bazaars
Transfer and interpreter for scheduled tours
Dining in the best local and international restaurants
Planning and coordination for domestic travel to other cities in Iran (upon guest’s request)
Coordination for visits to Iran’s historical and archaeological sites (upon guest’s request)
Coordination for eco-tours and stays in Iran’s pristine forests (upon guest’s request)
Coordination for coastal stays in the north and south of Iran (upon guest’s request)
Coordination for desert tours and stays in Iran’s vast deserts (upon guest’s request)
• Preparing the Patient for Departure
Final medical check-up (flight clearance)
Monitoring of blood pressure, heart rate, and wound condition
Special wheelchair for flight (for patients with mobility limitations)
Dedicated seat on the airplane
• Airport Transfer
Accompaniment by the departure team
Handing over the patient to the airline representative at the airport
• Post-Departure Follow-Up
Scheduled virtual consultations
24/7 virtual support
